Answered By: Kimberly Stephen
Last Updated: Jul 31, 2014     Views: 8

Well that is frustrating!

It sounds like your web browser is having technical issues. Try clearing your browser cache. Here is a link to some instructions for clearing the cache in different browsers: http://www.wikihow.com/Clear-Your-Browser%27s-Cache

Or, you can try using a different web browser, like Firefox, Chrome, or Internet Explorer.

If the problem persists, let us know! We will figure out how to get you what you need.