How do I use the Mobile Wi-Fi Hotspots?

Answered By: Amanda Nida

Last Updated: Feb 12, 2025 Views: 185

Hotspot checkouts will be ending after Spring 2025 semester.

Hotspot Expectations

These devices are intended for course work. Please note that cellular connections are not the most reliable. If you need to take a test or complete a task that needs constant network connectivity, please use a wired connection, or use a lab computer on campus.

Mobile hotspots are subject to CWI policy IT 000 Information Technology Resource Use.

Checkout period

Mobile hotspots check out for 4 weeks at a time
They are eligible for renewals only if there are no other users with a Hold placed and waiting for devices

Using the Mobile Hotspot

Turn on by holding the Power button for 2 seconds (you will see a "Welcome" message on the screen)
To wake up the display, press and release the Power button
To turn off, press and hold the Power button for 3 seconds

Connecting to Wi-Fi

Press and hold the Power button for 5 seconds until the "Welcome" logo is displayed on the screen and the Wi-Fi is on.
Locate the Device Name (SSID) and Password by checking the sticker on the hot spot, or by scrolling through the menu to the 2.4 GHz Wi-Fi information
- Next to the Wi-Fi symbol, you will see the Device Name, which should look like "Verizon-RC400L-##". The last 2 digits will be unique to your device.
- The password can be found next to the Lock icon
Use your personal device (computer, phone, tablet, etc) to search for the wireless network connection with the Wi-Fi's Device name "Verizon-RC400LL-##" and click "Connect"
Enter the password to connect your personal device to the Hotspot's Wi-Fi.

Technical Support

Verizon Orbic Speed Mobile Hotspot Online Troubleshooting Guide
Verizon Orbic Speed User Manual (PDF)
To contact Verizon directly for device support, call 1-800-922-0204, and selection Option 5
For minor technical support issues, you can also contact the Library during open hours:

Late Returns & Replacement